C&G Live Scan and Notary Services    Est. 2011
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Background Check Status

Source: Office of the Attorney General of California An applicant may only request the status of their background check with the agency that requested their background check since the background check response may only be one part of the employment or licensing process. The DOJ’s system can provide a simplistic status of the background check processing status, but this status should not be construed as an indication of the employment or licensing status. The review of an applicant’s criminal history is only one piece of an agency’s process in making a suitability determination. The ATI number identifies the transaction. Answers to background check process questions will only be responded to if asked by the agency’s designated Custodian of Records. Applicant Background Check Status: https://applicantstatus.doj.ca.gov/ You will need the following information: (1) your date of birth; and (2) the 10-digit Applicant Transaction Identifier (ATI) number that appears at the bottom of the Department of Justice form requesting Live Scan fingerprint background checks. ATI# (generated by the Live Scan software): the first letter is B, then 3 numbers, then your initials; first 2 letters of your last name and the first letter of your first name, then 3 numbers. Example: B100ABC012 The system does not tell you the results. Only shows you that your search is; In progress or Completed mm/dd/yyyy.

How do I check my Live Scan results?

You need to contact your “Requesting Agency”, you can find the information for your requesting agency on the “Request for Live Scan form” that you used when submitting your live scan transaction. What if I submitted fingerprints and have not received a response? Please allow a minimum of thirty days before making a status inquiry. Applicants should check first with the applicant agency that requested the background review since the DOJ sends results directly to the applicant agency. Poor quality fingerprints, records that contain criminal information, erroneous information submitted on the fingerprint transaction, and individuals born before 1920 who have submitted manual fingerprints in the past may delay the reporting of results. My employer is asking for a copy of my criminal history record? May I give it to them? No. California Penal Code section 11142 prohibits you from giving a copy of your criminal record to an unauthorized third party. In addition, California Penal Code section 11125 prohibits an individual or agency from requiring you to provide him/her or the agency with a copy of your criminal record or proof that a record does or does not exist. Violation of either of these sections is a misdemeanor offense.

Truncated Social Security Number

The DOJ’s Applicant Program made a recent change to Applicant responses according to the requirements of Assembly Bill 499 (2019-20), which amended Government Code section 11019.7, prohibiting state agencies from sending outgoing mail to an individual that contains the individual’s social security number unless the number is truncated to the its last four digits. The DOJ has begun truncating SSNs for all Applicant responses, including responses available in the electronic response portal used by Applicant Agencies. If your Requesting/Applicant Agency needs further direction or clarification, they may reach out to the CA-DOJ Applicant Program at appagencyquestions@doj.ca.gov

Why fingerprints get rejected?

Fingerprints will and can be rejected for several reasons. The most common are characteristics with the Applicant's fingerprints that makes them difficult to capture. This would include wear of the surface skin, cuts, cracks, scars, calluses and other skin conditions. Fingernails; extremely long or curved fingernails may prevent the fingers from properly contacting the printing platen and may need trimming. Bandaged or Injured Fingers; applicants may need to reschedule their appointment until the injured or bandaged finger can be printed. If an Applicant's fingerprints are rejected on this basis, the originating Live Scan agency should re-take the Applicant's fingerprints at no additional cost. An Applicant's application for Live Scan service may also be rejected if the Applicant's BCII 8016 form is incomplete or improperly filled out. In this instance, a fee would be charged to the Applicant to provide them with repeated Live Scan service. It is important that the Application for Live Scan form BCII 8016 is complete and accurate when presented to the Live Scan technician for service. If I received a letter that my prints have been rejected, what I have to do? Bring your letter of rejection from the agency that sent it. This letter contains your original ATI number which is necessary for resubmission. If my prints are rejected would I be required to pay additional fees? Depends on who did your live scan. If we did your live scan fingerprinting, we re-take your fingerprints at no additional cost. If other live scan service did your live scan fingerprinting you have to pay our rolling fee.