What I have to bring…
One of the following unexpired photo identification documents must be presented, and you will
need to provide the filled out Request for Live Scan Service Form (*please see bottom
of the page) for your specific need;
State-issued Driver License/ID card
U.S. Passport or U.S. Passport Card
Federal Government PIV (Personal Identity Verification Card)
Uniformed Services ID card
Department of Defense Common Access Card
Foreign Passport with Appropriate Immigration Document(s);
USCIS - Permanent Resident Card (I-551) (Green Card)
USCIS – Employment Authorization Card (I-766)
I-94 Stamp(within 90 days of entry to the USA)
Federal, state, or local government agency ID card with Photograph
U.S. Coast Guard Merchant Mariner Card
Canadian Driver’s License
NOT ACCEPTED IDENTIFICATION DOCUMENTS;
Interim Driver License or ID (printed on paper by the DMV)
Foreign Passport WITHOUT Appropriate Immigration Document(s)
The Matrícula Consular de Alta Seguridad (MCAS), Credencial Para Votar.
If I don’t have a request form, can you provide one?
No, we are unable to do that. These forms contain information that is unique to each
agency and the Request for Live Scan Service Form must be provided to you before you
schedule your appointment with us.
It is your responsibility to verify and/or obtain the correct Request for Live Scan Service
form with the required ORI Code, referring Agency Set Address and applicable Mail
Code. If your information is incomplete we MUST refer you back to your employment or
Unsure about “Applicant Type”, “Billing Code” and/ or any of the other
required information on the Request for Live Scan Service Form?
Please, contact the Referring Agency that sent you to be fingerprinted and obtain the
proper codes or information. Your fingerprint record cannot be properly processed
without the correct codes.
It is your responsibility to have the correct Live Scan Request forms with you at the
time of service.
The Department of Justice, FBI and C&G Live Scan and Notary Services will not issue
refunds or allow for resubmissions because of incorrect processing codes.
Can I send one record to two agencies?
No, unfortunately you cannot. Because all agencies have, unique ORI numbers which
assigned to only that agency. Therefore, if you need your Live Scan result to go to
multiple agencies, you have to pay for and complete multiple transactions.
Social Security Number
Pursuant to the Federal Privacy Act (P.L. 93-579) and the Information Practices Act of 1977
(Civil Code section 1798 et seq.), notice is given for the request of the Social Security
Number (SSN) on this form.
The California Department of Justice uses a person’s SSN as an identifying number.
The requested SSN is voluntary. Failure to provide the SSN may delay the processing of
this form and the criminal record check. But, if the SSN field is marked mandatory on your form
you have to provide it.